A dispenser that's stopped cooling, or one leaking onto the office floor — FETSCO repairs bottle-top and point-of-use (mains-fed) water dispensers for homes and offices.
Likely cause: A failing compressor (compressor-cooled models) or thermoelectric cooling plate fault.
How we fix it — We test the cooling circuit and repair or replace the failed component.
Likely cause: A failed heating element or thermostat in the hot tank.
How we fix it — We test and replace the element or thermostat as needed.
Likely cause: A cracked internal reservoir, a loose tap valve, or (for bottle-top units) a damaged bottle probe seal.
How we fix it — We identify the exact leak point and repair or replace the specific part.
Likely cause: Internal tank and line build-up from infrequent cleaning.
How we fix it — We carry out a full internal sanitisation of tanks and lines.
Confirmed level placement near a suitable power outlet, away from direct sunlight which affects cooling efficiency.
For point-of-use units, we connect and pressure-test the mains water line; bottle-top units are set up and primed.
Internal tanks and lines sanitised before the unit is put into service.
Hot and cold output confirmed within the correct temperature range before handover.
Roughly every 3–6 months for home use, more often for busy office units — a build-up of bacteria in the internal lines is a common but avoidable issue.
Yes — including on-going AMC for offices with multiple units.
Yes, usually the bottle probe seal — a quick and inexpensive repair.
Yes — this can indicate a broader electrical fault, which we'll diagnose fully rather than just fixing one side.
Same-day slots available in most areas across the UAE.