Grinding drums, machines stuck mid-cycle, water on the laundry-room floor — FETSCO repairs front-load and top-load washing machines from every major brand, with genuine parts and a written service guarantee.
Likely cause: A blocked drain pump filter or a kinked/blocked drain hose is behind the large majority of these calls.
How we fix it — We clear the pump filter and hose, and test the drain pump itself — if the pump has failed, we replace it with a genuine or brand-approved part.
Likely cause: Worn drum bearings, or an unbalanced load hitting a worn suspension — bearings wear out gradually on machines several years old.
How we fix it — We inspect the drum bearing and suspension, and replace the worn bearing assembly where the drum itself is still sound.
Likely cause: A worn or torn door seal (front-load), a cracked detergent drawer housing, or a failing inlet valve.
How we fix it — We replace the door seal or valve as needed and run a full test cycle to confirm the leak is gone before we close the job.
Likely cause: A faulty door lock/interlock, a tripped thermal cut-out, or a control board fault.
How we fix it — We test the door interlock and control board first — a door lock swap is a common, same-visit fix.
We confirm the hot/cold supply pressure and drainage point are correctly positioned before the machine goes in — the most common cause of early faults is a bad install, not the appliance.
The machine is levelled on all four feet and, where needed, anti-vibration pads are fitted to stop it 'walking' during high-speed spin.
Inlet and drain hoses fitted and checked for kinks, electrical connection tested against the machine's rated load.
We run a full wash-and-spin cycle, checking for leaks, drainage and unusual noise before handover.
Usually a build-up of detergent residue and mould in the door seal and drum — we can clean this as part of a service visit, and recommend running a hot empty cycle monthly to prevent it recurring.
Our technician gives you an honest view on site — if the repair cost is close to a large share of a new unit's price, we'll tell you plainly rather than push a repair that isn't worth it.
Yes, both — including built-in/integrated models.
In most areas, yes — same-day installation slots are usually available.
Same-day slots available in most areas across the UAE.